Warranty

Gradus Group LLC offers a minimum one-year limited warranty on most products sold under our brand portfolio. The warranty period, coverage details, and claim process may vary by brand and product category. Please refer to the specific product documentation or brand website for exact terms.

Our limited warranty covers defects in materials and workmanship under normal use for the applicable warranty period from the date of purchase. This warranty is valid only for the original purchaser with proof of purchase from an authorized retailer.

The limited warranty does not cover damage resulting from misuse, abuse, accidents, unauthorized modifications, improper storage, normal wear and tear, consumable parts (e.g., batteries, bulbs), or products purchased from unauthorized sellers.

To initiate a warranty claim, contact [email protected] with your proof of purchase, product serial number, and a description of the issue. Our support team will assess your claim and provide instructions for repair, replacement, or refund as applicable under the warranty terms.