Privacy & Security

How Gradus Group collects, uses, and protects your personal information.

Information We Collect

Gradus Group LLC collects information you provide directly, such as your name, email address, and shipping address when you create an account, place an order, or contact support. We also automatically collect certain technical data including IP address, browser type, device identifiers, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use collected information to process orders, deliver products and services, communicate with you about purchases and promotions, personalize your experience, improve our products and website, detect and prevent fraud, and comply with legal obligations. We do not sell your personal data.

Data Sharing

We share information with service providers who assist with payment processing, shipping, marketing, and analytics. These partners are contractually bound to protect your data. We may also disclose information when required by law or to protect our rights.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting [email protected]. You can manage cookie preferences through your browser settings or our cookie consent tool. EU residents have additional rights under GDPR.

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your personal information. However, no method of electronic storage is 100% secure.

Contact Us

For privacy-related inquiries, please contact us at: Gradus Group LLC Privacy Team [email protected]